We give priority to your privacy protection. Any information provided to us will not be disclosed to a third party at any event.  We guarantee your privacy protection 100%.

Privacy Related Contents of Your Source Documents
We provide the rights to our clients to remove any privacy related information  before sending the documents to us if necessary. If you do not wish to inform any particular content, you could replace with a code number so that you can input your correct information after receiving the completed document.  Your source documents and completed documents will be deleted from our storage for your safety after a certain period of time.

Our Staff is Committed to Protect Your Privacy
All our translators have agreed  not to disclose any information of our clients to any other party at the time of concluding their contract with us.  We  always utilize the most trustworthy and best translators available after a rigorous selection process.

Cookies and Tracking Information
We do not use cookies on this website. Therefore we do not track your information. However, we monitor your IP address to track fraud and hacking activities to protect our site as well as our users.

Data Storage and Our Network
We use high-end industrial hardware and software to protect clients data stored in our Hard Disk drives. All our computers that connects to the Internet are protected by individual firewalls and with another firewall for the main Internet connection.  We have sophisticated real time backup system and timed backup system.  All our hard disks are encrypted and folders are password protected.  Our data storage external hard disks are not connected to the Internet and they can be switched on/off when necessary. We have latest virus protection software installed in all computers. Our network is always monitored and tested for hacking threats every day.

Credit Card Payments
When paying by credit cards, we request our customers to fill a simple “Letter of Agreement”. Identity verification of the card holder is performed from our end to decide whether to accept payments by credit card. This is performed for the safety of the credit card holder and to avoid credit card frauds. We will not ask your credit card numbers or any other numbers printed on your card. The card numbers are directly handled by PayPal or the credit card processing company and they will not disclose your information to us. This ensures your safety 100%.